Privacy Policy

Carcare (Hong Kong) Limited Privacy Policy

This website is owned by CAS Auto Care (Hong Kong) Limited Auto Services Limited (“CAS Auto Care (Hong Kong) Limited”). This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of information on this website. Please read this Privacy Policy carefully before accessing this website and providing information. Your use of this website requires compliance with applicable laws, regulations, and this Privacy Policy. This website is provided for Hong Kong residents.

  1. agree

By using this website, you agree to abide by the terms of this Privacy Policy. When you provide information on the website, you agree to abide by the terms of this policy regarding the collection, use, and disclosure of that information.

  1. Our Privacy Commitment

We are committed to putting users first. We are dedicated to making the way we collect and use data open and transparent, protecting your data security, and providing you with meaningful choices.

  1. 3. Connect to other websites

This website contains links to other websites. Please note that we have no control over these other websites, and under no circumstances will this Privacy Policy apply to those websites. We encourage you to read the privacy policies of each website before browsing them.

  1. Your control items

We believe you should have tools to control your data. You can manage or review your account information, marketing preferences, targeting data, and search history in privacy controls. Some of the services offer additional controls and privacy processing methods.

  1. Data Collection and Use : General Situation
  1. When you interact with CAS Auto Care (Hong Kong) Limited's services, we may collect and integrate the following information, including:
  2. The information you provide to us. We may collect the information you provide to us, for example:
    1. When you create an account with CAS Auto Care (Hong Kong) Limited for this service or brand, CAS Auto Care (Hong Kong) Limited may use device IDs , cookies , and other signals, including information obtained from third parties, to link your account and / or device to you.
    2. When you use our service to communicate with others, or to post, upload, or store messages, photos, voice input, videos, emails, messaging services, and attachments.
    3. CAS Auto Care (Hong Kong) Limited analyzes and stores all communications, including sent and received emails. This allows us to provide, personalize, and develop related features, content, advertising, and services.
    4. When you use our other services : such as title search, viewing history, page views, search queries, and view the content we provide.
    5. When you sign up for this paid service, use this service that requires financial information, or complete a transaction with us or our business partners, we may collect your payment and billing information.
  3. Device Data. We collect data from your devices ( such as computers, mobile phones, tablets, etc. ) , including how you interact with our services and third-party partner services, and information that allows us to identify and contact you across devices and our services. This data includes device-specific identifiers and information such as IP address, cookie data, mobile device and advertising identifiers, browser version, operating system type and version, mobile network data, device settings, and software data. We may identify your device and provide personalized experiences and advertising content to the devices you use.
  4. Data from cookies and other technologies.
    1. We collect data when you access content, advertisements, websites, interactive tools, applications, and other products ( whether or not you use our services ) that utilize CASH Auto Care (Hong Kong) Limited's data collection technologies ( such as web beacons, developer tools, cookies , and other technologies ) . These data collection technologies help us understand your activities when you use and do not use our services, and we may also collect and store data when you interact with these services that we provide to our partners.
    2. This information includes the type of content or advertisements provided, viewed, or clicked; the frequency and duration of your activity; the websites or applications you used before accessing our services, and your next destination; whether you interacted with specific content or advertisements; and whether you further visited the advertiser's website, downloaded the advertiser's application, purchased the advertised product or service, or took other actions.
  1. How we use this information
  2. We may combine and use the information we hold about you ( including information received within and outside this service ) to understand how you use and interact with our service, as well as the people and things you connect with and are interested in, in order to provide, personalize, and improve our service. We may also use the information we hold about you for the following purposes:
    1. Provide, preserve, improve and develop related functions, content and this service.
    2. To ensure your personal data is compatible with and pre-filled in any online application of CAS Auto Care (Hong Kong) Limited without requiring you to re-register that information for each individual application.
    3. Provide, preserve, improve, and develop related functions, content, and this service.
    4. We will provide you with regular information, including details of our events, business, and related rewards.
    5. Provides information on raffles, esports games, or competitions you participate in.
    6. We will contact you to provide account information or send you marketing messages as requested .
    7. This will link your activities across all this service and all devices, and all accounts you may use across different Carcare (Hong Kong) Limited services. We may link activities and accounts to a single user ID.
    8. Conduct or support promotional activities
    9. Conduct research and support innovation
    10. This service provides external stakeholders ( including partners, publishers, advertisers, applications, third parties, and the general public ) with analyses and reports on usage and trends within the service and its advertisements. These analyses and reports include data on user preferences, advertising effectiveness, and user experience, presented to partners. These analyses and reports may include aggregated or anonymized data.
    11. We provide this service, advertisements, search results, and other content related to your location profile.
    12. We will combine the information we hold about you with information we obtain from business partners or other companies ( such as your activity on other websites and applications ).
    13. Detection and prevention of fraud, abuse or illegal activities
  1. We offer settings options that allow you to manage your online experience with us. For example, you can review or edit your account information, manage your marketing preferences, or choose not to receive targeted advertising. If you choose not to receive targeted advertising, you will still see ads, but the content may be less relevant to your interests or less useful to you.
  2. How we share this information
  1. Carcare (Hong Kong) Limited shares information with affiliated brands and companies. We also share information we hold about you for the purposes described in this Privacy Policy, including when providing the services you request ( including when you connect with third-party applications and gadgets ) . Except as applicable ( one or more of the following ) , we will not sell, license, or share personally identifiable information to any company, organization, or individual other than Carcare (Hong Kong) Limited:
    1. We will obtain your consent. When we obtain your consent, we will share information with companies, organizations or individuals other than Carcare Auto Care (Hong Kong) Limited.
    2. To the extent permitted by law and in compliance with user controls, we may share information with CASH Auto Care (Hong Kong) Limited and its affiliates. This information will be used in accordance with CASH Auto Care (Hong Kong) Limited's privacy policy.
    3. This information is used internally by CAS Auto Care (Hong Kong) Limited. The data may be shared internally with CAS Auto Care (Hong Kong) Limited, including with other CAS Auto Care (Hong Kong) Limited services and affiliates. CAS Auto Care (Hong Kong) Limited affiliates may use this data in accordance with their privacy policies.
    4. We may share your information with our partners. We may share your information with the following non-affiliated companies:
      1. Trusted Partners. Provide user data to trusted partners who work for or cooperate with CAS Auto Care (Hong Kong) Limited in accordance with our instructions and applicable confidentiality measures.
      2. Advertising, Analytics, and Business Partners ( Non-Personally Identifiable Information Only ) . We may share aggregated or anonymized data ( including demographic data ) with our partners ( such as publishers, advertisers, analytics partners, apps, or other companies ) . For example, we may inform advertisers about the effectiveness of their ads or report the number of people who installed the app after viewing a promotion. We will not share personally identifiable information ( such as name or email address ) with our partners ( such as publishers, advertisers, analytics partners, apps, or other companies ) .
      3. When you use third-party applications, websites or other products integrated with our services, they may collect information related to your activities in accordance with their respective terms of service and privacy policies.
      4. We allow other companies that display advertisements on our websites or applications to collect data from your browser or device. The cookies and other data collection technologies used by other companies are subject to their own privacy policies ( not ours ) . Like many companies, we may also allow certain partners to perform cookie comparisons. However, we do not authorize these partners to access the cookies of CAS Auto Care (Hong Kong) Limited.
    5. For legal and other purposes, we may access, retain and disclose information in connection with investigations, prevention or actions related to: (i) legal process and legal requirements; (ii) enforcement of the Terms of Service; (iii) claims for any content that violates the rights of third parties; (iv) customer service requirements; (v) technical issues; (vi) protecting the rights, property or personal safety of Carcare (Hong Kong) Limited, its users or the general public; (vii) establishing or exercising our legal rights or defending against legal proceedings; or (viii) other statutory requirements.
    6. Change of ownership. If ownership or control of all or part of CAS Auto Care (Hong Kong) Limited or a specific service changes due to a merger, acquisition or sale of assets, we may transfer your information to the new owner.
  1. Data security and data retention

CAS Auto Care (Hong Kong) Limited has technical, administrative and physical security measures in place to help protect the customer data we collect or store from unauthorized access, use or disclosure.

  1. Change

We may update this privacy policy from time to time, so please check back regularly. We will provide you with appropriate notice before any significant changes take effect.

  1. other

Your use of this website is also subject to our legal notices.

  1. Questions and suggestions

If you have any questions, suggestions, or complaints, please contact us at: support@carshongkong.com